Shipping policy

🌍 Global Transportation Policy

一、Shipping range

We provide delivery services to all countries/regions worldwide (except for some remote areas).

📦 二、Transportation mode and reference cost

Freight is a reference standard, and the actual cost may vary depending on the destination country/region（Based on real-time calculation on the checkout page）：
mode of transportation
Applicable weight
Reference shipping fee
Tax policy
General Express
0.1kg–0.5kg
Free
✅ Tax included 
Standard Express
0kg–0.5kg
≈16.9 USD
✅ Tax included 
Registered Express
0kg–2kg
≈36.9 USD
✅ Tax included 
DHL/UPS and other commercial express delivery services
 No weight limit Subject to actual
⚠️ Need to bear the destination tax fee

🔶 Freight description:

  1. The expenses in the table are benchmark reference price issued by Chinese Mainland
  2. The final shipping fee will be automatically calculated based on the destination country/region, package volume weight, and real-time fuel surcharge
  3. The checkout page will display the accurate shipping cost for your region

⏱️ 三、Transit time 

  • Conventional transportation：Expected to take 8-15 working days
  • Commercial Express：Expected 5-8 working days
📌Time limit does not include order processing time (1-3 working days), delays may occur due to holidays or force majeure factors

💼 四、Tariff and Tax Terms

Additional freight terms added:
📦 Due to remote area surcharges and special category tariffs in some countries/regions, the actual shipping cost may differ from the reference price, and the system will automatically calibrate it
  1. General Express Order：
    ✅ Taxes and fees are already included, no additional payment is required upon receipt of the goods
  2. Other modes of transportation：
    ⚠️ According to the customs policy of the destination country,The customer shall bear the import tariffs, value-added tax, etc. on their own
    🔺 Special Warning：
    • Refusal to pay customs duties resulting in package return/destruction will not be refunded
    • When a high late fee is incurred, the actual loss will be deducted from the refund

     

🔍 五、Important Notice

  1. Freight dynamics:
    • Regions such as South America, the Middle East, and Africa may experience a+15% freight fluctuation
  2. Customs clearance responsibility：
    • Commercial express delivery requires cooperation in providing customs clearance documents (such as ID card/tax number)
  3. Cost dispute：
    • If the actual shipping cost is 20% higher than the reference price, please contact customer service for verification

📞 六、Contact Us

      Do you have any questions about logistics? Please contact us through the following methods:
  • Email：hcphomofficial@gmail.com
  • Online customer service hours: 9:00-18:00 on weekdays (GMT+8)